Bob Longo

I help companies maximize return from their employees by helping them do their jobs better. I do this by; learning the needed systems and policies. Then I design and deliver interactive, fun sessions which, I facilitate in plain English. I have a background that encompasses sales, management and of course training.

Bob Longo Consulting (Making Learning Possible) , Green Brook, New Jersey
TRAINER / OWNER
September 2006 - Present

Helping people do their jobs better, in order to make companies more efficient and profitable. Helping people do their jobs better, in order to make companies more efficient and profitable. Helping people do their jobs better, in order to make companies more efficient and profitable. Collaborating with businesses in all aspects organization development and change management.

• Ricoh USA August 2009 - December 2009 - Designed interactive e-learning content
  

• Cynergy Data June 2008 - May 2009 - Developed and delivered a comprehensive new hire sales training program for the initial launch of an outside sales team related to credit card processing and worked as a liaison with company's corporate partners to incorporate their technical and sales training
  

• EmployME! Program at N.J.I.T. April 2007 - May 2008 - Trained people with disabilities on software and office practices to help them enter the workforce
  

• Regulatory Compliance Services January 2007 - June 2008 - Trained restaurant personnel on food safety, alcohol awareness and sexual harassment
  

• Other Client Companies - Passaic Community College, Bergen Community College, Rutgers University, New Horizons, Vista Tours Travel, The Training Associates, Galaxy Glass, Phillips-Van Heusen
  

Functional Areas of Expertise:
- Classroom Facilitation
- Training Needs Analysis and Assessment
- Instructional Design and Development
- ROI Reporting
- Strategic Project Leadership
- Organizational Skills
- Leading Cross-Functional Teams
- Meeting Planning
- Coaching
- Adult Learning
- Manual and Support Material Authoring

Training Concentrations:
- Selling Proficiency
- Computer Skills
- Product Knowledge
- Food Safety
- Sexual Harassment
- Competency Development
- Performance Planning
- Hiring Process

Unilever Foodsolutions, Lisle, Illinois
DIVISION TRAINING MANAGER
June 1997 - June 2006

Managed sales staff training and development. Responsible for developing comprehensive training programs that incorporated selling skills, product knowledge, computer and various self improvement programs used in new hire training and continued education for 105 associates.

• Maximized sales productivity by reducing new hire training schedule from 13 to 8 weeks
  

• Developed all training materials related to the rollouts of Gelco and Siebel Sales Force Automation systems for 300 sales people
  

• Standardized and improved selling skills by introducing a 10 step method to identify large customer opportunities
  

• Division sales and growth goals of 7% were achieved 5 consecutive years with training being identified as a key factor in this success
  

• Significantly improved selling execution by conducting one on one coaching sessions with 105 sales professionals
  

• Designed and facilitated management workshops to build cross-functional teams in order to capitalize on the largest prospects, resulting in increased strike ratios
  

• Delivered continuous development programs in support of corporate human resource Sales Competencies and KPI (Key Performance Indicators) programs
  

• Instituted and supported value added, customer directed training in order to bring additional selling tools to the field
  

• Spearheaded, within a 6 week timeframe, all logistics, materials and training related to 3 separate computer hardware and software rollouts for 100 colleagues each
  

Sysco, Jessup, Maryland and Jersey City, New Jersey
MARKETING ASSOCIATE (OUTSIDE SALES REPRESENTATIVE)
March 1993 - June 1997

Managed a sales territory with gross sales in excess of $100,000, selling foodstuffs, paper goods, equipment and cleaning supplies to hotels, hospitals, restaurants and caterers.

• Directed sales to targeted accounts in order to penetrate new customers and markets
  

• Successfully prospected new sales opportunities to obtain a 20% territory growth rate annually
  

• Managed accounts receivable of $5,000 weekly insuring prompt customer payments
  

• Provided employee training to 50 new sales representatives to improve selling skills

Gardner Merchant Food Services , Trumbull, Connecticut
CHEF / MANAGER
June 1989 - March 1993

Managed in-plant catering services for schools and offices which encompassed purchasing, inventory, catering sales, production, accounts receivable, sales cost analysis and payroll.

• Supervised both profit and loss and subsidized food service accounts; feeding 300-700 people daily
  

• Provided nutritional menu planning and food production for warehouse, office staff, students and teachers
  

• Hired, trained and retained employees
  

• Presented catering to executive functions for both office and school functions

COMPUTER SKILLS

• Microsoft Word, Excel, PowerPoint, Outlook
  

• Siebel Customer Relationship Management
  

• Captivate
  

• Snag-It
  

• Dialogue
  

• SkillStudio
  

• Gelco Trade Management System
  

• Outtask Expense Management
  

• Lotus Notes
  

• PeopleSoft
  

• SPS Account Management
  

CERTIFICATIONS

• Getting into Your Customer's Head sales training
  

• DDI - Instructor
  

• DDI - Targeted Selection Facilitator's Course
  

• ServSafe - Instructor
  

• Gelco Trade Management System
  

• National Retail Foundation - Retail Sales and Service
  

TRAINING

• Miller Heiman - Strategic Selling
  

• Miller Heiman - Negotiate Success
  

• Langevin - Training 101
  

• New Horizons - Excel 2003 Level 1, 2 And 3
  

• Exec/Comm - Executive Sales Presentation Skills
  

• Exec/Comm - Action Writing Excellence
  

• The Dale Carnegie Course
  

• Zenger / Miller Inc. - How to Manage Others
  

• Accountability That Works
  

• Guiding Your Organization
  

• Finance for Non-Financial Managers
  

• The Essentials of Communicating With Diplomacy and Professionalism
  

• BS, Education, Johnson & Wales University (September 1982 - June 1987)
  3.5 Grade Point Average

• BS, Food Service Management, Johnson & Wales University (September 1982 - June 1987)
  3.5 Grade Point Average

• AOS, Culinary Arts, Johnson & Wales University (September 1982 - June 1987)
  3.5 Grade Point Average